IMPORTANT shipping information
WARNING WHEN SELECTING USPS AS YOUR CARRIER OF CHOICE.
This warning is not to scare you or anything however we have no choice to offer USPS as a carrier especially when it comes to small packages. But remember USPS is not as reliable as FeDex the tracking system is also very "VAGUE" in the past several years we have seen many customers complain about not receiving a package however tracking shows DELIVERED with following message: " Your item was delivered in or at the mailbox at X:XX Time on XX/XX/XX Date in "Your City, State and Zip code". We have seen customers complain about never receiving the package. The issue is not with us but with USPS, you have to take it with them and figure out what has happened, once it shows delivered we have nothing to do with it anymore. THAT IS WHY YOU HAVE THE CHOICE TO CHOSE FEDEX. You have been warned there will be no re-shipment or refunds. THANK YOU
This warning is not to scare you or anything however we have no choice to offer USPS as a carrier especially when it comes to small packages. But remember USPS is not as reliable as FeDex the tracking system is also very "VAGUE" in the past several years we have seen many customers complain about not receiving a package however tracking shows DELIVERED with following message: " Your item was delivered in or at the mailbox at X:XX Time on XX/XX/XX Date in "Your City, State and Zip code". We have seen customers complain about never receiving the package. The issue is not with us but with USPS, you have to take it with them and figure out what has happened, once it shows delivered we have nothing to do with it anymore. THAT IS WHY YOU HAVE THE CHOICE TO CHOSE FEDEX. You have been warned there will be no re-shipment or refunds. THANK YOU
All Shipments originate from our South Florida Warehouse.
Domestic Shipping (United States)
You will have options to chose your preferred carrier and service provided by those carriers. We ship via USPS and Fedex.
Rest Of The World
We ship via USPS and DHL. All shipments are subject to your countries rules and regulations when it comes to taxation, your purchase may be subject to duties, sales tax , VAT. We are no expert in such domain you should check with your countries customs officials for details.
Insured Shipping and Signature on Delivery
All shipments are automatically insured and will be included in the shipping price, rule of the thumb is $1.00 per $100 value that's what most carriers will charge, by doing so we protect you against loss or damage of your package and we protect ourselves as well. All orders above $250.00 will require a signature on delivery.
Order Processing Time
1.We will ship in-stock items within 24 working hours of receipt of the order.
2.In some cases if your order requires special handling or complex shipping method please allow 24 to 48 working hours for your order to ship.
3.We do try to maintain adequate stock levels, but sometimes we run out of an item. We will notify you by email or phone call if they are expected to be out of stock for more than 7 days. Your backordered part will ship as soon as it becomes available (approximately 3 to 7 business days). No additional freight charges will be added due to the backorder.
Tracking
Once your order is shipped out, an email with the tracking number will be sent to the email address you have used to place the order, we kindly remind you that the order status online will be trackable in the next 24-48 hours due to package dispatch. Please feel free to contact us if you have any other questions.