IMPORTANT shipping information
WARNING WHEN CHOOSING USPS AS YOUR PREFERRED SHIPPING CHOICE
USPS FAILURE RATE 3-5%
USPS FAILURE RATE 3-5%
BY FAR USPS IS THE LESS RELIABLE CARRIER, THEY HAVE A MUCH HIGHER FAILURE RATE THAN ANY OTHER CARRIERS WE KNOW OF. WHAT MAKES USPS ATTRACTIVE ESPECIALLY ON ITEMS UNDER 1 LB. IS THAT THEY ARE THE CHEAPEST .WE UNDERSTAND THAT YOU WANT TO SAVE ON SHIPPING HOWEVER THEY ARE RISKS INVOLVED.
IT'S NOT ABOUT THEM LOSING PACKAGES IT'S ABOUT USPS MARKING PACKAGES AS DELIVERED SUCH AS "DELIVERED IN MAILBOX" ONCE THE PACKAGE SHOWS AS DELIVERED AND YOU MAKE A CLAIM OF NON-RECEIPT THERE'S ABSOLUTELY NOTHING WE CAN DO.
THE REALITY IS THAT THERE IS A PROBLEM WITH THE USPS SYSTEM ON HOW THE HANDLE DELIVERIES.
THEREFOR IF YOU CHOOSE USPS AS A DELIVERY METHOD AND A SITUATION OF NON-RECEIPT SHOULD OCCUR WHEN THE PACKAGE SHOWS AS DELIVERED THERE'S ABSOLUTELY NOTHING WE CAN DO TO REMEDY THE SITUATION, INSURANCE WON'T COVER AND YOU'RE PRETTY MUCH STUCK WITH A BATTLE AGAINST USPS.
SO CHOOSING USPS INVOLVES RISKS. REMEMBER THAT THERE'S NOTHING WE CAN DO IF AN ITEM SHOWS AS DELIVERED.
OF COURSE A LOST OR DAMAGED ITEM IS DIFFERENT, YOU ARE COVERED.
All Shipments originate from our South Florida Warehouse.
Domestic Shipping (United States)
You will have options to chose your preferred carrier and service provided by those carriers. We ship via USPS and Fedex.
Rest Of The World
We ship via USPS and DHL. All shipments are subject to your countries rules and regulations when it comes to taxation, your purchase may be subject to duties, sales tax , VAT. We are no expert in such domain you should check with your countries customs officials for details.
Insured Shipping and Signature on Delivery
All shipments are automatically insured and will be included in the shipping price, rule of the thumb is $1.00 per $100 value that's what most carriers will charge, by doing so we protect you against loss or damage of your package and we protect ourselves as well. All orders above $250.00 will require a signature on delivery.
Order Processing Time
1.We will ship in-stock items within 24 working hours of receipt of the order.
2.In some cases if your order requires special handling or complex shipping method please allow 24 to 48 working hours for your order to ship.
3.We do try to maintain adequate stock levels, but sometimes we run out of an item. We will notify you by email or phone call if they are expected to be out of stock for more than 7 days. Your backordered part will ship as soon as it becomes available (approximately 3 to 7 business days). No additional freight charges will be added due to the backorder.
Once your order is shipped out, an email with the tracking number will be sent to the email address you have used to place the order, we kindly remind you that the order status online will be trackable in the next 24-48 hours due to package dispatch. Please feel free to contact us if you have any other questions.